Convoso is a leading SaaS developer and innovator of omnichannel contact center software that dramatically increases contact and lead conversion rates. Convoso's web based solution provides virtual call centers with tools to effectively manage remote agent productivity.
Convoso founders knew they could develop a more efficient and robust SaaS product to serve the lead generation community after getting frustrated with the inadequacies and problems with a commonly used open-source software. They scrapped everything and built from the ground up. Some of the big issues in the lead gen call center space have to do with operating in compliance with changing laws and regulations. Convoso helps keep customers in compliance.